1. Agreement to Terms

By accessing our website at https://rapidhomeappliancesservice.com/ or booking any service from Rapid Home Appliances Service, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

 

2. Services

Rapid Home Appliances Service provides home appliance repair and maintenance services including but not limited to:

• Washing Machine Repair (Top Load, Front Load, Semi-Automatic)
• Refrigerator Repair (Single Door, Double Door, Side-by-Side)
• RO Water Purifier Service and Filter Replacement
• Water Heater / Geyser Repair
• Dishwasher Repair and Maintenance
• Kitchen Chimney Service and Cleaning
• HOB / Gas Stove Repair

Services are available across major cities in Tamil Nadu. Availability is subject to location and technician scheduling.

 

3. Booking and Appointments

• Service bookings can be made through our website, phone, or messaging platforms.
• A confirmed booking is subject to technician availability in your area.
• We aim to provide same-day or next-day service; however, this is not guaranteed.
• You must ensure an adult (18+) is present at the premises during the service visit.
• We reserve the right to reschedule appointments due to unforeseen circumstances.

 

4. Pricing and Payments

• All service charges will be communicated to you before work begins.
• Our pricing is transparent — no hidden charges.
• Payment is due upon completion of the service unless otherwise agreed.
• We accept cash, UPI, bank transfers, and other available digital payment methods.
• Spare parts used during repair are charged separately at actual cost.

 

5. Warranty on Repairs

• We provide a service warranty on repairs carried out by our technicians.
• Warranty coverage applies to the specific repair performed and does not cover new or unrelated faults.
• Warranty is void if the appliance is tampered with, misused, or serviced by a third party after our repair.
• Spare parts supplied carry the manufacturer’s warranty where applicable.

Specific warranty duration will be communicated at the time of service completion.

 

6. Genuine Spare Parts

We use 100% genuine spare parts sourced from authorised suppliers. In cases where original parts are unavailable, we will inform you and seek your consent before using compatible alternatives.

 

7. Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about the appliance and the issue
• Ensure safe and clear access to the appliance at the time of the visit
• Not misuse or attempt self-repair before or after our service
• Inform us of any prior repairs, modifications, or known issues

 

8. Limitation of Liability

Rapid Home Appliances Service shall not be liable for:

• Any pre-existing damage to the appliance not related to our repair
• Indirect, incidental, or consequential damages arising from the use or inability to use the appliance
• Loss of data, food spoilage, or any secondary losses resulting from appliance failure
• Delays caused by factors outside our reasonable control (e.g., weather, traffic, unavailability of parts)

Our maximum liability is limited to the cost of the service actually paid by you.

 

9. Cancellation Policy

• You may cancel or reschedule a booking by contacting us at least 2 hours before the scheduled visit.
• Cancellations made after a technician has been dispatched may attract a nominal visit charge.
• We reserve the right to cancel a booking if the service location is inaccessible or unsafe.

 

10. Intellectual Property

All content on our website — including text, images, logos, and service descriptions — is the property of Rapid Home Appliances Service and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

 

11. Privacy

Your use of our services is also governed by our Privacy Policy, available on our website. By using our services, you consent to the collection and use of your information as described therein.

 

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.

 

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the revised terms.

 

14. Contact Us

For any questions, complaints, or feedback regarding these Terms and Conditions, please reach us at:

 

Rapid Home Appliances Service

Website: https://rapidhomeappliancesservice.com/

Phone: +91 81228 04554

Email: support@rapidhomeappliancesservice.com

Location: Tamil Nadu, India